Faqs

1. What products does Xelio Home Decor offer?
Xelio Home Decor offers a wide range of premium home products, including decorative items, furniture accents, lighting, wall art, and home essentials designed to enhance your living space with style and elegance.

2. Where can I shop Xelio Home Decor products?
You can browse and purchase our products online at xelio.shop.

3. How can I track my order?
Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number on the carrier’s website to track your delivery.

4. What payment methods are accepted?
We accept all major credit/debit cards, PayPal, and other secure payment options available at checkout.

5. Do you offer international shipping?
Yes, we ship to many countries worldwide. Shipping costs and delivery times vary depending on your location.

6. What is your return and exchange policy?
If you are not satisfied with your purchase, you may request a return or exchange within 14 days of receiving your order. Products must be unused and in their original packaging. For more details, visit our Return Policy page on xelio.shop.

7. How can I contact Xelio Home Decor?
You can reach our customer support team via email at support@xelio.shop or through the contact form on our website. We aim to respond within 24–48 hours.

8. Are Xelio Home Decor products eco-friendly?
We are committed to sustainability and carefully select materials and suppliers that meet our eco-friendly standards whenever possible.

9. Can I cancel my order after placing it?
Orders can be canceled within 2 hours of purchase. After that, the order may already be in processing or shipping. Please contact our support team immediately if you wish to cancel.

10. Do you offer gift cards or special discounts?
Yes! Gift cards and seasonal discounts are available. Subscribe to our newsletter or follow us on social media to stay updated on promotions